Contact Smarters IPTV
Questions about a plan, help with setup or a problem with a channel? Real people answer, in English and French.
The fastest way to reach us
Chat with usFor longer questions
contact@smartersiptv4k.caResponse time
Every day, English and French
Usually within minutes on WhatsAppSend us a message
Pick a topic so your message goes to the right person. We reply by email, or on WhatsApp if you leave your number.
- Plans and subscriptionsPrices, screens, renewals and upgrades.
- Setup helpStuck on a device? Our setup guides cover most of them.
- Reseller programSee the reseller page for how it works.
- Free trialRequest one on the free trial page.
Your message
Your details are only used to answer your message.
Before you write: quick answers
How fast do you reply?
WhatsApp is the fastest, usually within minutes. Emails and form messages are answered as soon as possible, the same day in most cases.
My channels stopped working. What should I do?
Restart your device and your router first. If it still does not work, message us with your username and the channel name, and we will check it right away.
How do I renew my subscription?
Message us on WhatsApp or through this form with your username and the plan you want. Your login and settings stay the same.
Do you answer in French?
Yes. Our team answers in English and French.